Initially, our team came together to do basic sketches for the mobile application prototype. We wanted to find out the different screens which were projected to be designed. As our discussion goes on, we mapped out the possible issues of basic usability and user experience flow.
Mobile Application Icons
The first step of icons which we had developed were a series of illustration done from images. Upon seeking for feedback, some users told us that the illustrations were too detailed for small icons. It was important that we took scale into account as it would be small showing up on the mobile screens. As such, our group discussed to work on icons with fewer details, emphasising on the highlights and shadows.
Mobile Application Icons #02
As some test users observe, the revised mobile icons are now more recognisable. We made use of colours that are often associated to the cuisines to help users identify the icons quicker. We used lesser visual elements to make sure that it was not too complicated to the eyes.
During our field research, we took listed down the stalls available at each canteen or food area to include in our food map.
An interesting finding that we took note of was the opening hours of different stalls. This would be rather problematic because people might look at the overall canteen opening hours to look for food in the area. However, upon reaching the location they would find out that a particular stall opens at a different timing compared to the rest.
As such, it was important for us to take this into account when mapping the food places in NTU.
Solution: Map individual stall timings based on research rather than using the overall opening hours at a canteen.
This solution allows user to know what food is available during a specific timing rather than being overloaded with irrelevant data in a generic search function.
Canteen Two Stalls:
Economic Rice | Shandong Big Bun | Sichuan Cuisine | Yong Tau Foo | Korean Cuisine | Xiao Long Bao | Chicken Rice | Ayam Penyet | Indian Cuisine (closed) | The Oven | Kath’s Bakery | La Kopi
North Hill Stalls:
Claypot & Porridge | Western Cuisine | AH Boon’s Fish Soup | Chicken Rice |Nasi Padang & Indian Cuisine | Fishball Noodle | Yong Tau Fu (closed) | Traditional Dough Fritters and Miniwok | Mixed Veg Rice | Drinks/Fruit
North Spine Stalls:
Mini Wok | Yong Tau Foo | Chicken Rice | Hand-made Noodles | Mixed Rice | Cantonese Roast Duck | Fruits and Juices | Western food | Soup delight | Indian Cuisine | Malay BBQ |Vegetarian food
NIE Canteen Stalls:
Vegetarian (closed) | Nasi Padang (closed) | Muslim Food (closed) | Chicken Rice | Ban Mian & Fish Soup (closed) | Fruit (closed) | Snack and Soft Drinks (closed)| Sandwiches and Salad Bar | Western food | Noodle (closed) | A-la-carte (closed) | Chinese Food (closed) | Indian (closed)
Canteen 13 Stalls:
After 7 Bakery | Japanese Cuisine | Chinese Cuisine | Western food | Korean Cuisine | Noodle delight | Drinks and fruit / Pau
Canteen 14 Stalls:
Muslim Malay | Taiwan | Si Chuan | Asian Food Delights | Ban Mian Fish Soup | Fruits and Beverages
Observational Note #02
In addition to that, we realise that there were different levels of <basement one> as we move around NTU. In NS2.1 basement 1 might be below ground level, but in NS1.1 basement might be three levels above ground level. This made way finding extremely difficult as the basic navigational skills did not apply in this context of searching for L1, L2 etc.
Observational Note #03
The third point we took note of was the different signages located around school. In different areas, signages were designed differently. This made us confused with the fact that we had to way find and look for the appropriate signages at the same time (cars, pedestrians, different building signages).
Lastly, we acknowledge that there are various routes around school and for members in school, we all have different agenda when moving around campus. One main factor we identified was the difference in campus routes as well as the difference in walking path by students. One might move along the sheltered walkway but take a longer route or take a non sheltered walkway but a shorter route. We identified that the main purpose of our project was the disperse the crowd and so, we allowed target at two ways to get to a canteen. 1) the nearest canteen option (shortest route) and 2) the shortest queue option (least waiting time).
As we went on the busses, we tried to look at the landmarks that were prominent. We noted that the bus brought us to most of the food places and decided that we could implement it onto the food map concept.
Food in the Singapore culture is extremely prominent and the campus food availability is observed to include a wide selection. However, it seems that during peak hours certain canteens are over populated while the others remain quite empty.
Our group decided to come up with a food map, with the purpose of creating a clear view of the food places around NTU. Possibly with the purpose of mitigating crowd during peak hours by diverting the human traffic to less crowded areas.
The visit to the CHC located in NTU was an enriching journey. Gaining insights to the past as I got to learn facts about the school’s history. Something which I might not have discovered on my own.
It was an interesting read as I looked at how the building fund for Nanyang University was raised. A community support of a series of fund raising events led by different groups of people from different backgrounds for the school. It really shows the idea of kampung spirit, where people in the past had very good bond and supported each other whenever they needed to.
Works displayed were a collection of the past. One which I was fortunate enough to see was the original roof tiles of Nanyang University. I really love how the oriental architectural design related back to the school traditional values of supporting the Chinese community and heritage. It is definitely a piece of gem being preserved till to date.
Looking at the history of NTU, I really appreciate what the school has evolved into over the years as look forward to the many years to come. This visit was very intriguing and I look forward to the other field trips we have in the other weeks!
Photos taken during my trip to CHC Nantah Pictorial Exhibition