in Research

Week 14: Heritage Tour


The only way I could describe my insights to the Heritage Tour was WOW. It was extremely insightful that so much thought goes into a tour. There were many pointers which I noted during the tour, but I thought I list those that had more relevance to our next project.

First Hand Experience

I was extremely appreciative of the fact that the tours are experienced by the staff members and the tour guides themselves before introducing them to the public.

Our guide mentioned that the experience could allow her to “feel the information in context”.

Our group agreed with this point as many times, we discovered things during a field trip which cannot be done in front of the laptop. In addition to this, it was value adding if the users could test out the route in beta before it was launched to the public.

Visuals & Other Learners

Also, she provided us with various visuals and information notes just to allow different learners to pick up information in different ways. The visual learners could look at photos and typed words better relate to them rather than listening to what the guide had to say.

It was significant that she mentioned that as well. Upon finishing the tour, our group discussed and thought of ways to involve the different senses. One of which was the sense of hearing.

Indicate Purpose

There were two purposes of this heritage tour. First was to educate, second was to preserve.

Our group also knew that we needed to state our objectives towards our NTU Museum tour to have a clearer direction. In our case, it was to educated and bring awareness towards the artworks while making it fun for the users.


Last but not least, we were mostly comfortable or provided with comfort in majority of the tour. Our guide mentioned that this allows people to be less exhausted and more interested in what was going on in the tour.

All in all, I really loved the tour and what I had learnt out of it. It was an exciting journey to discover new things as a local. I really look forward to creating our own tours in NTU.

Notes Taken During The Tour