Feedback from the panel:
Cryptic communication may include making it more approachable for others to communicate with you.
Focus on what the users need and want – Understanding them better and finding out more from them to make appropriate decisions.
Specify if the product system is meant for people who just met for the first time or friends who have known each other for a while.
Explore self-conscious people who cannot establish eye-contact and fear to communicate with others.