Assignment 2: Navigating Public Transportation



Managing how people move through public spaces is a very carefully designed user experience. Make sketches, notes and document with photos to carefully analyze the user experience during this field trip. Make observations on how other people move through public space. What are some unusual things that you notice?

Assignment:  Organize your documentation and notes from the field trip and create a slide-show presentation that you’ll share in class Week 3.

Assignment 2: Reading Response


Response to reading from 

CH 5 Jan Chipchase, Hidden In Plain Sight: How To Create Extraordinary Products For Tomorrow’s Customers.  (2013)

The best way to get a gist of how people do the things and they do and how they do it is by being with the doers. The result would be much richer than just analysing existing collected data. In this chapter, the author discussed about “rapid cultural calibration” as a technique to put ourselves in the local mind set and to put local phenomena into global perspective. The rapid cultural calibration can be done by observing the city at dawn and rush hour time, participating in the city’s commute, going to travel hubs, barbershops and international fast food chain, and finally, reading urban signs. By doing cultural calibration, designers could have a deeper understanding about the consumers who would use their products.


  1. How could we interpret data into insights? What are some practical things that we could do?
  2. In the case of going to foreign country with foreign language which language we do not understand, how could we communicate with the locals to get some insights to their lives? I get the feeling that by employing a translator will not give 100% essence to the researcher.