The writer of the article introduces the ideas and processes of designing digital artefacts. He explains the differences between designing for digital artefacts (with interactive design) and normal products, on the natural basis of it, being a spatial and temporal medium. He explored ideas on what makes a good design for digital artefacts.
Design is a process of solving problems, which is an interplay of the designer, the resources, and the situation. However, there are instances when either of the elements changes and affects the process to bring it to a different direction. When do we know how to stop and approach the problem from another perspective?
Also, (mentioned in Chapter 1.7) What kind of questions can a designer ask to know that his or her understanding of a problem’s essence and character is valid?